Terms of use

Last updated on: August 12, 2025 - Effective on: August 27, 2025

It Ducks is a French simplified joint stock company registered with the trade and companies register of Angers under number 831 116 330, having its headquarter located 25, rue Lenepveu 49100 Angers (France), (“It Ducks” or “We”).

It Ducks developed a SaaS platform called “Bump.sh” (the “Solution” or “Bump.sh”) enabling companies (the “Users”) to build and publish application programming interface (“APIs”) documentation.

Bump.sh is accessible through the following link.

By using the Solution and the website the User agrees to comply with the following general terms and conditions of services (the “Terms”) which form a binding contract between us, giving the User access to both the Solution and the website bump.sh (the “Website”).

To access the Solution, the User must first accept It Duck’s Terms and Privacy Policy, accessible and printable at any time using the links accessible on the bottom of the Website’s homepage.

In some cases, specific Terms may be agreed upon between It Ducks and Users in writing and through the signature of a Service Order. In case of a conflict between a Service Order and these Terms, the Service Order shall prevail.

1. Prerequisites

The User certifies that it holds all the rights and authority necessary to agree to the Terms, that it is above 18 years old and that it is acting for professional purposes.

2. Description of the Solution

The Solution enables the User to:

  1. generate documentation regarding its API documents
  2. review and be notified about changes in their API through the Solution
  3. gather multiple API documentation in single portals (Hubs)

The User uploads its own content (the “Content”). It Ducks has no access to the APIs’ code, nor any other information included in them.

It Ducks reserves the right to aggregate data derived from the use of the Solution such as technical changes in the APIs. Such data is anonymized. It Ducks uses the analytics to manage the Solution’s commercial and technical developments.

The User can contact It Ducks for any questions or enquiries at the following address: hello@bump.sh.

3. Subscription plans

The User may subscribe to Bump.sh plans as listed and available via https://bump.sh/pricing.

Our free plan can be accessed by simply creating an account (please refer to Section 3 above). Our free subscription plan can be modified and closed by It Ducks at any time without prior formal notification. The User cannot claim any indemnity or hold It Ducks responsible for this reason.

4. Set up and installation

To install the Solution, the User creates an account.

The User fills in all the information marked as mandatory, such as its full name, email address, and password.

The User guarantees that the information provided is correct, up-to-date, sincere, and not deceptive in any way and undertakes to update such information in the event of modification so that it corresponds at all times to the above criteria and is consistent with reality.

Once the account is created, the Solution is directly accessible. No confirmation email is sent.

If a trial period is proposed the trial begins the moment the User creates its account. If the User does not confirm its subscription to the chosen fee-based plan at the end of the free trial then it automatically ends, and the User is downgraded to the free subscription plan.

A User may benefit only from a single trial period. The creation of multiple accounts to circumvent this limitation is strictly prohibited and shall give the right for It Ducks to automatically close all access to the account.

The User is solely and entirely responsible for the use of its name and password to access its account and undertakes to do everything to keep this information secret and not to disclose it, in whatever form and for whatever reason.

The User does not have a right of withdrawal regarding the subscription to the Solution when its performance has begun before the expiry of a fourteen (14) day cooling off period.

5. License – Intellectual property

It Ducks grants the User, for the duration specified in the Service Order, with a non-exclusive, non-transferable right to use the Solution, in accordance with the Terms and the Service Order, and under the conditions and within the limits set out below (the “License”).

It Ducks holds all intellectual and industrial property rights relating to the Solution and the Website. None of them is transferred to the User.

In particular, the systems, structures, databases, logos, brands and contents of any nature (text, images, visuals, music, logos, brands, databases, etc.) operated by It Ducks within the Solution are protected by all current intellectual property rights or rights of database producers – to the exclusion of the Content as defined in Article 9.

In particular, the User agrees not to:

  • translate, adapt, arrange or modify the Solution, export it or merge it with other software,
  • decompile or reverse engineer the Solution,
  • copy, reproduce, represent or use the Solution for purposes not expressly provided for in the Terms,
  • use the Solution for purposes of comparative analysis or development of a competing product.

The User may not transfer the License in any way whatsoever without the prior written consent of It Ducks.

In the event of termination of the License, for whatever reason, the User shall immediately cease to use the Solution.

This right of use is subject to the payment of the full amount of the fees due under the Licence.

The License does not confer on any exclusivity of any kind. It Ducks remains free to grant Licenses to third-parties of its choice.

The User acknowledges having been informed by It Ducks of all the technical requirements necessary to access and use the Solution. The User is also informed that these requirements may change, in particular for technical reasons. In case of any change, the User will be informed in advance.

The User accepts these conditions and agrees not to use the Solution or its content for purposes other than its original function.

The User grants It Ducks, for the duration of the use of the Solution, with the non-exclusive, non-transferable right to use the User’s business logo on It Ducks marketing and sales collateral (website, slide decks, etc.).

6. Financial terms

The prices applicable at the date of subscription to the Solution are accessible through the following link.

Unless otherwise stated, prices are in euros and exclusive of any taxes applicable, levies, duties, or other similar exactions imposed by a legal, governmental, or regulatory authority in any applicable jurisdiction, including, without limitation, sales, use, value-added, consumption, communications, or withholding taxes (collectively, “Taxes”). The User shall pay all Taxes associated with this contract, excluding any taxes based on It Ducks’ net income, property, or employees.

The prices of the Solution may be revised from time to time. The User will be informed of these modifications by email. If the User does not accept the new financial conditions, the User shall unregister by following the procedure described in Article 17 below.

7. Payment conditions

The User must pay the agreed subscription price monthly or yearly, from the time of subscription.

Payment is made through Stripe, a secure payment service provider which, alone, keeps User’s bank details for this purpose. The User can access Stripe’s own terms and conditions at the following address.

The User (i) guarantees that it has the necessary authorizations to use this payment method, and (ii) undertakes to take the necessary measures to ensure that the automatic debiting of the price can be done.

The User is informed and expressly accepts that any payment delay on all or part of the price at a due date automatically induces, without prejudice to the provisions of Article 11:

  • the immediate forfeiting of the term of all the sums due by the User,
  • the immediate suspension of the access to the Solution until full payment of such sums,
  • the invoicing to the benefit of It Ducks of a penalty equivalent to three (3) times the French legal interest rate, plus a fixed indemnity for collection costs of forty (40) euros, as per Articles L. 441-10 and D. 441-5 of the French Code of Commerce.

8. Compliant and loyal use of the Solution

The User undertakes, when using the Solution, to comply with the laws and regulations in force, and not to infringe third-party rights or public order.

The User is solely responsible for the correct accomplishing of all the administrative, fiscal and social security formalities and all payments of contributions, taxes, or duties of any kind, where applicable, in relation to the use of the Solution.

The User is informed and accepts that the implementation of the Solution requires to be connected to the Internet and that the quality of the Solution depends directly on this connection, for which the User alone is responsible.

The User undertakes to provide It Ducks with all the information necessary for the correct performance of the Solution.

The following are also strictly prohibited: any behavior which may interrupt, suspend, slow down or prevent the continuity of the Solution, any intrusion or attempts at the intrusion into the Solution, any unauthorized use of the Solution’s system resources, any actions likely to place a disproportionate load of the latter, any infringement on the security and authentication measures, any acts likely to infringe on the financial, commercial or moral rights of It Ducks or the other users of the Solution, lastly and more generally, any failure in respect of these Terms.

It is strictly prohibited to make financial gain from, sell or transfer all or part of the access to the Solution and to the information and data which is hosted and/or shared therein.

9. Content

The User alone is responsible for the Content uploaded through the Solution.

The User’s Content remains, under all circumstances, the User’s full and exclusive property. It may not be reproduced and/or otherwise used by It Ducks for any purpose other than (i) the strict supply of the Solution and (ii) the aggregation of anonymized technical data for analytics purposes.

The User grants, as necessary, It Ducks and its subcontractors with a non-exclusive, worldwide, free and non-transferable license to host, cache, copy, display, and/or reproduce the Content for the sole purpose of performing the contract and exclusively in association with or in connection with the Solution and for the aggregation of anonymized technical data for analytics purposes.

This license shall automatically terminate upon termination of the contractual relationship between the User and It Ducks unless it is necessary to continue hosting and processing the Content, in particular in the context of implementing reversibility operations, and/or in order to defend against any liability claims and/or to comply with rules imposed by laws and regulations.

The User guarantees It Ducks that it has all the rights and authorizations necessary to use such Content and that it can grant It Ducks and its subcontractors a license under these terms.

The User further declares and guarantees that by creating, installing, downloading, or transmitting the Content through the Solution, the User does not infringe third-parties rights.

The User will indemnify, defend, and hold harmless It Ducks against all third-party claims that arise out of, or are connected with, the User’s negligent acts or omissions under these Terms. The User will reimburse It Ducks for all losses, costs, and expenses It Ducks incurs as a result of such claims, including court costs and reasonable attorney’s fees.

The User acknowledges and accepts that It Ducks cannot be held responsible for any of the Content.

10. Accessibility of the Solution

It Ducks undertakes to supply the Solution with diligence and according to best practice, being specified that it has an obligation of means to the exclusion of any obligation of result, which the User expressly acknowledges and accepts.

It Ducks shall make its best efforts to ensure that the Solution is accessible at all times, with the exception of cases of unavailability or maintenance.

The User acknowledges that the User is informed that the unavailability of the Solution may be the result of (a) a maintenance operation, (b) an urgent operation relating in particular to security, (c) a case of “force majeure” as defined under Article 1218 of the French Civil Code, or (d) the malfunctioning of computer applications of It Ducks’ third-party partners.

It Ducks undertakes to restore the availability of the Solution as soon as possible once the problem causing the unavailability has been resolved. It is specified that at the end of the period of unavailability, It Ducks will make accessible the Solution and the Content as they existed at the last date of backup carried out by It Ducks before the date of the beginning of unavailability of the Solution.

It Ducks undertakes in particular to carry out regular checks to verify the operation and accessibility of the Solution. In this regard, It Ducks reserves the right to interrupt access to the Solution momentarily for maintenance reasons. Similarly, It Ducks may not be held responsible for momentary difficulties or impossibilities in accessing the Solution and/or Website, the origin of which are external to it, “force majeure” as defined under Article 1218 of the French Civil Code, or which are due to disruptions in the telecommunications network.

It Ducks does not guarantee that the Solution, subject to a constant search to improve its performance, will be totally free from errors, defects, or faults.

It Ducks shall make its best effort to resolve any technical issue the User may have in due diligence.

It Ducks is not bound by maintenance services in the following cases:

  • the User’s use of the Solution in a manner that does not comply with its purpose,
  • unauthorized access to the Solution by a third-party caused by the User, including through the User’s negligence,
  • the User’s failure to fulfill the User’s obligations under the Terms,
  • implementation of any software package, software, or operating system not compatible with the Solution,
  • failure of the electronic communication networks which is not the fault of It Ducks,
  • the User’s refusal to collaborate with It Ducks in the resolution of the anomalies and in particular to answer questions and requests for information,
  • the User’s voluntary act of degradation, malice, sabotage,
  • deterioration due to a case of “force majeure” as defined under Article 1218 of the French Civil Code.

The User shall benefit from the updates and functional evolutions of the Solution decided by It Ducks and accepts them from now on.

The User cannot claim any indemnity or hold It Ducks responsible for any of the reasons mentioned above.

11. Violations – Sanctions

In the event of a violation of any provision of these terms or more generally in the event of any violation of any laws and regulations by the User, It Ducks reserves the right to take any appropriate measures including but not limited to:

  • suspending access to the Solution,
  • terminating the contractual relationship with the User,
  • deleting any of the Content,
  • informing any authority concerned,
  • initiating legal action.

These actions may result in a loss of data or Content for which the User cannot claim any indemnity or hold It Ducks responsible.

12. Personal data

In the context of the use of the Solution and the Website, It Ducks may collect and process certain personal data, including the User’s name, email address, postal address, banking information, IP address, connection and navigation data, and data recorded in cookies (the “Data”).

It Ducks ensures that the Data is collected and processed in compliance with the provisions of French law no. 78-17 of 6 January 1978 on data processing, data files, and individual liberties, and the Regulation no. 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “Data Protection Laws”), and in accordance with the DPA available at https://bump.sh/dpa.

13. Third parties

It Ducks may under no circumstances be held responsible for the technical unavailability of the websites operated by third-parties which are accessible through the Solution.

It Ducks bears no responsibility with regard to the content, advertising, products and/or services available on such websites. A reminder is given that these are governed by their own terms and conditions of use.

The User may under no circumstances be held responsible for the use by third-parties of the Solution or the Content.

**14. Duration - Termination **

  • For all plans:

The Solution is subscribed and automatically renewed on identical terms on a (i) monthly basis or (ii) on a twelve (12) months basis. Upgrade of the plan shall be effective immediately after payment of the fees.

Cancellation or downgrade of the plan shall be effective at expiration of the term of the initial plan. If the User cancels its subscription, 100% of the fees for the ongoing subscription remain due until expiration of the term of the initial plan. There shall be no reimbursement of the sum paid in advance.

Cancellation or downgrade of the plan shall be effective at expiration of the term of the initial plan. If the User cancels its subscription, 100% of the fees for the ongoing subscription remain due until expiration of the term of the initial plan. There shall be no reimbursement of the sum paid in advance.

  • For plans subscribed to via the Bump.sh website and paid for via Stripe:

The User may unsubscribe from the Solution or change plans at any time directly through the Solution.

  • For plans subscribed to via a Service Order:

The Service Order specific terms apply.

15. Representation and warranties

The Solution is provided on an “as is” basis and It Ducks makes no other warranties, express or implied, and specifically disclaims any warranty of merchantability and fitness for a particular purpose as to the Solution provided under the Terms. In addition, It Ducks does not warrant that the Solution will be uninterrupted or error-free.

Other than as expressly set out in the Terms, It Ducks does not make any commitment about the Solution’s availability or ability to meet the User’s expectations.

16. Liability

In no event shall It Ducks be liable for:

  • any indirect damage of any kind including any potential loss of business,
  • any damage or loss which is not caused by a breach of its obligations under the Terms,
  • disruptions or damages inherent to an electronic communication network,
  • an impediment or limitation in the performance of the Terms or any obligation incumbent on It Ducks hereunder due to “force majeure”,
  • the Content,
  • contamination by viruses or other harmful elements of the Solution, or malicious intrusion by third parties into the system or piracy of the Solution,
  • and, more generally, the User’s own making.

In any event, It Ducks’ liability for any claim, loss, damage, or expense resulting directly from any negligence or omission in the performance of the Solution shall be limited for all claims, losses, damages, or expenses and all causes combined to the amount paid by the User during the last twelve (12) months preceding the claim.

Any other liability of It Ducks shall be excluded.

Moreover, It Ducks shall not be liable if the alleged fault results from the incorrect application of the recommendations and advice given in the course of the services.

17. Complaint

For any complaint related to the use of the Solution, the User may contact It Ducks at the following address: hello@bump.sh.

Any claim against It Ducks must be made within thirty (30) days following the occurrence of the event that is the subject of the claim. Failing this, the User may not claim any damages or compensation for the alleged breach.

It Ducks undertakes to make its best efforts to respond to the complaints transmitted within a reasonable period of time in view of their nature and complexity.

18. Modification of the Terms

It Ducks reserves the right to adapt or modify the Terms at any time by publishing an updated version on the Solution and the Website.

It Ducks shall inform the User of such modification no later than fifteen (15) days before the entry into force of the new version of the Terms.

Any modification of the Terms made necessary by a change in the applicable law or regulations, a court decision or the modification of the functionalities of the Solution and/or the Website shall come into force immediately.

The version of the Terms applicable is the one in force at the date of use of the Solution and the Website.

If the User does not accept the amended Terms, the User must unregister from the Solution according to the conditions laid down under Article 13 within the fifteen (15) days period mentioned above.

19. Applicable law

The Terms are governed by French law.

20. Jurisdiction

Prior to any legal action, the parties shall attempt, in good faith, to settle amicably any dispute relating to the validity, negotiation, conclusion, performance, interpretation and/or termination of the Terms and/or the Service Order. This phase begins at the request of the most diligent party, notified by registered letter with acknowledgement of receipt, and ends within one (1) month of receipt of such notification. During this phase, the parties shall make their best efforts to meet, either virtually or physically, to compare their positions and attempt to find an amicable solution to the dispute. If no amicable solution can be found, the parties agree that the Paris law courts shall be exclusively competent to rule on them, unless contrary imperative rules of procedure exist.

20. Coming into force

The Terms entered into force on August 27th, 2025.