Webhook for incoming message notification
This webhook is triggered when the a new message is received.
Body
Required
Payload for the incoming message callback
-
Values are
DISPATCH_STATUS
orINCOMING_MESSAGE
. -
Message date and time (UTC)
-
Your sender the user replied to.
-
Values are
RCS
,SMS
, orWHATSAPP
. -
The user identifier for the current channel.
-
The user message.
-
The call-to-action code (CTA) associated to the message.
Request examples
{
"event": "DISPATCH_STATUS",
"sentDate": "2025-01-01T14:30:00Z",
"sender": "My Sender",
"channel": "RCS",
"channelIdentifier": "+390000000000",
"message": "string",
"ctaPayload": "string"
}