Path parameters
-
The SID of the Workspace resource to update.
Body
-
DefaultActivitySid string
The SID of the Activity that will be used when new Workers are created in the Workspace.
Minimum length is
34
, maximum length is34
. Format should match the following pattern:^WA[0-9a-fA-F]{32}$
. -
EventCallbackUrl string(uri)
The URL we should call when an event occurs. See Workspace Events for more information. This parameter supports Twilio's Webhooks (HTTP callbacks) Connection Overrides.
-
EventsFilter string
The list of Workspace events for which to call event_callback_url. For example if
EventsFilter=task.created,task.canceled,worker.activity.update
, then TaskRouter will call event_callback_url only when a task is created, canceled, or a Worker activity is updated. -
FriendlyName string
A descriptive string that you create to describe the Workspace resource. For example:
Sales Call Center
orCustomer Support Team
. -
MultiTaskEnabled boolean
Whether to enable multi-tasking. Can be:
true
to enable multi-tasking, orfalse
to disable it. However, all workspaces should be maintained as multi-tasking. There is no default when omitting this parameter. A multi-tasking Workspace can't be updated to single-tasking unless it is not a Flex Project and another (legacy) single-tasking Workspace exists. Multi-tasking allows Workers to handle multiple Tasks simultaneously. In multi-tasking mode, each Worker can receive parallel reservations up to the per-channel maximums defined in the Workers section. In single-tasking mode (legacy mode), each Worker will only receive a new reservation when the previous task is completed. Learn more at Multitasking. -
PrioritizeQueueOrder string
The type of TaskQueue to prioritize when Workers are receiving Tasks from both types of TaskQueues. Can be:
LIFO
orFIFO
. For more information, see Queue Ordering.Values are
FIFO
orLIFO
. -
TimeoutActivitySid string
The SID of the Activity that will be assigned to a Worker when a Task reservation times out without a response.
Minimum length is
34
, maximum length is34
. Format should match the following pattern:^WA[0-9a-fA-F]{32}$
.
curl \
-X POST https://taskrouter.twilio.com/v1/Workspaces/{Sid} \
--user "username:password" \
-H "Content-Type: application/x-www-form-urlencoded" \
-d 'DefaultActivitySid=string&EventCallbackUrl=https%3A%2F%2Fexample.com&EventsFilter=string&FriendlyName=string&MultiTaskEnabled=true&PrioritizeQueueOrder=FIFO&TimeoutActivitySid=string'
{
"DefaultActivitySid": "string",
"EventCallbackUrl": "https://example.com",
"EventsFilter": "string",
"FriendlyName": "string",
"MultiTaskEnabled": true,
"PrioritizeQueueOrder": "FIFO",
"TimeoutActivitySid": "string"
}
{
"DefaultActivitySid": "string",
"EventCallbackUrl": "https://example.com",
"EventsFilter": "string",
"FriendlyName": "string",
"MultiTaskEnabled": true,
"PrioritizeQueueOrder": "FIFO",
"TimeoutActivitySid": "string"
}
{
"account_sid": "string",
"date_created": "2023-05-04T09:42:00+00:00",
"date_updated": "2023-05-04T09:42:00+00:00",
"default_activity_name": "string",
"default_activity_sid": "string",
"event_callback_url": "https://example.com",
"events_filter": "string",
"friendly_name": "string",
"links": {},
"multi_task_enabled": true,
"prioritize_queue_order": "FIFO",
"sid": "string",
"timeout_activity_name": "string",
"timeout_activity_sid": "string",
"url": "https://example.com"
}
{
"account_sid": "string",
"date_created": "2024-05-04T09:42:00+00:00",
"date_updated": "2024-05-04T09:42:00+00:00",
"default_activity_name": "string",
"default_activity_sid": "string",
"event_callback_url": "https://example.com",
"events_filter": "string",
"friendly_name": "string",
"links": {},
"multi_task_enabled": true,
"prioritize_queue_order": "FIFO",
"sid": "string",
"timeout_activity_name": "string",
"timeout_activity_sid": "string",
"url": "https://example.com"
}