Update a Feedback resource for a call

POST /2010-04-01/Accounts/{AccountSid}/Calls/{CallSid}/Feedback.json

The call Feedback subresource describes the quality experienced during a phone call.

Path parameters

AccountSid string Required

The unique id of the Account responsible for this resource.
CallSid string Required

The call sid that uniquely identifies the call

Body

Issue array[string]

One or more issues experienced during the call. The issues can be: imperfect-audio, dropped-call, incorrect-caller-id, post-dial-delay, digits-not-captured, audio-latency, unsolicited-call, or one-way-audio.

Values are audio-latency, digits-not-captured, dropped-call, imperfect-audio, incorrect-caller-id, one-way-audio, post-dial-delay, or unsolicited-call.
QualityScore integer

The call quality expressed as an integer from 1 to 5 where 1 represents very poor call quality and 5 represents a perfect call.

Responses

200

OK
Hide response attributes Show response attributes object
- account_sid string | null
  
  The unique sid that identifies this account
  
  Minimum length is 34, maximum length is 34. Format should match the following pattern: ^AC[0-9a-fA-F]{32}$.
- date_created string(date-time-rfc-2822) | null
  
  The date this resource was created
- date_updated string(date-time-rfc-2822) | null
  
  The date this resource was last updated
- issues array[string] | null
  
  Issues experienced during the call
  
  Values are audio-latency, digits-not-captured, dropped-call, imperfect-audio, incorrect-caller-id, one-way-audio, post-dial-delay, or unsolicited-call.
- quality_score integer | null
  
  1 to 5 quality score
- sid string | null
  
  A string that uniquely identifies this feedback resource
  
  Minimum length is 34, maximum length is 34. Format should match the following pattern: ^CA[0-9a-fA-F]{32}$.

POST /2010-04-01/Accounts/{AccountSid}/Calls/{CallSid}/Feedback.json

curl \
 -X POST https://api.twilio.com/2010-04-01/Accounts/{AccountSid}/Calls/{CallSid}/Feedback.json \
 --user "username:password" \
 -H "Content-Type: application/x-www-form-urlencoded" \
 -d 'Issue=audio-latency&QualityScore=42'

Request example

{
  "Issue": [
    "audio-latency"
  ],
  "QualityScore": 42
}

Request examples

{
  "Issue": [
    "audio-latency"
  ],
  "QualityScore": 42
}

Response examples (200)

{
  "account_sid": "string",
  "date_created": "string",
  "date_updated": "string",
  "issues": [
    "audio-latency"
  ],
  "quality_score": 42,
  "sid": "string"
}

Response examples (200)

{
  "account_sid": "string",
  "date_created": "string",
  "date_updated": "string",
  "issues": [
    "audio-latency"
  ],
  "quality_score": 42,
  "sid": "string"
}